Terms & Conditions
Our properties are all individually owned, reflecting the individual owner's style and taste; they range from really first class to the more simple basic holiday property; the rents give some indication of the standard and position. We have endeavoured to give a fair description in our brochure if you require further information our staff are always ready to discuss your requirements more fully.
The booking of Meadow Cottageis a legally binding agreement for hiring the property for a specified period. It contains rights and obligations which are set out in these conditions called the "Hiring Conditions" and to which you agree by paying the booking deposit. You should only do so if you are satisfied that you understand and are prepared to be bound by them. Guests do enjoy staying in our character cottage; please remember that it was built over 200 years ago. There are low doorways and other quirky features; it was built prior to modern building regulations. It may require additional heating in the winter months, but once warm the thick stone walls will retain the heat.
The Hiring Agreement ("the agreement") is between you ("the hirer") and the property manager, Sean Vaux.
- Bookings
(a) The person who enters the Agreement certifies by doing so that he or she has the consent and authority to agree the terms of the Agreement on behalf of all intended occupants (including any later added). The hirer must be over eighteen years of age and bookings from young people under eighteen cannot be accepted.
(b) Where bookings are made by telephone they should be confirmed within 24 hours by way of payment of a 25% deposit.
(c) The booking is not treated as definite, that is, as the Agreement, until we have received a deposit of 25% of the total cost of hiring;
(d) Please note a booking made by telephone and not confirmed as above will not be treated as definite and after the expiry of the 24 hour period the property may be hired by some one else. - Payment
(a) Where a deposit has been paid as above, the balance of the total cost of the holiday must be paid at least 6 weeks before the date on which the hiring is due to start.
(b) If a booking is made less than six weeks before the hiring is due to start the booking form must be accompanied by payment in full;
(c) Once the booking has been confirmed and the agreement has come into existence the hirer is personally responsible for the total cost of hiring the property agreed.
(d) Where applicable VAT is included in the quoted rental and there is no extra charge. - Hirers Obligations
(a) To leave the property in a clean and tidy condition. Please ensure particularly that the kitchen and all equipment and utensils and the bathroom are left clean and tidy;
(b) To pay for any damage and breakages at the property and to the contents before departure;
(c) To permit the owners reasonable access to examine any matter of complaint raised during the hiring and to attend to any resulting repair or rectification or other urgent maintenance;
(d) Any complaints should be made firstly to the manager/caretaker within 24 hours so that an investigation can be undertaken and any remedial action taken. It may be impossible to investigate a complaint thoroughly after you have left the property and this could affect or even extinguish your rights. It is therefore in your interest to act promptly.
(e) Not to share the property with anyone not nominated in the booking form or to sublet the property or assign the booking to anyone else;
(f) Not to exceed the maximum number of persons (6 adults, 2 children, 2 infants) to be allowed to occupy the property. Please note that the right exists to terminate the Agreement immediately without refund or compensation on breach of this or the previous condition (6 (e);
(g) Any special requirements must be made known at the time of the booking. If you have any medical problem or disability that may affect your holiday, please tell us before confirming your booking and follow up with written details. If we feel unable to properly accommodate the particular needs of the person concerned we reserve the right to cancel the booking. - 5. Pets
(a) The maximum number of pets (3) may not be exceeded unless previously agreed on booking.
(b) Only normal domestic pets are accepted and these must be docile and well behaved. Any damage done by any pet must be paid for as under 4(b) above;
(c) Consent to pets being permitted in any property is in all circumstances dependant upon the type or breed being declared on the booking form and upon there being no variations on arrival at the property. The right is reserved to terminate the hiring forthwith if there has been any material error or omission in any such declaration;
(d) Pets must not be left alone in the property at any time;
(e) Pets must be provided by the hirer with their own bedding or blanket to protect the owners floor coverings and furnishings; Allergies - If any member of the holiday party suffers from an allergy to pets please advise at time of booking. - 6. Cancellation
(a) You are recommended to take out cancellation insurance for your holiday, should you for any reason need to cancel your holiday.
(b) It is essential that if you are obliged to cancel your holiday for any reason please contact us immediately;
(c) In the event of the Hirer wishing to cancel their holiday we will make every reasonable effort to resell the holiday and if successful the holiday price you have paid will be refunded less the cancellation booking fee a 30% (for holidays taken during 2018) administration charge plus VAT which will be retained to cover our time and expense in processing the cancellation and resale. If unsuccessful the price of the holiday will be forfeited and you may be liable for the full cost of the holiday.
(d) Once an Agreement has been made in accordance with these conditions any request to change the terms of the Agreement as to the period of occupancy or identity of the property booked has to be treated as a cancellation and the above conditions will apply although every effort will be made to accommodate changes requested by a Hirer more than two months before the date on which the holiday is to commence. A charge of £60 (for holidays taken during 2018) plus VAT per week will be incurred. - If due to circumstances beyond the control of the owner the property booked becomes unavailable for hire all monies paid will be refunded in full or the Hirer will be accommodated if the Hirer so wishes.
- Please note that the cottage must be vacated by 10am on the morning of departure and due to requirements for cleaning and replacing bed linen etc. are not available for occupation before 3.00pm on the date the holiday is due to start (I.e. The start date you have booked your holiday for).
Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with The Data Protection Act 1998).
Data Protection
- We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service.
- The type of information we will collect about you includes: your name, address, phone number, and email address. We will never collect sensitive information about you without your explicit consent.
- The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.
- We will never disclose your details to any third party or transfer it anywhere.
- We will never collect sensitive information about you without your explicit consent.
Cookie Policy
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The cookies are used for analytics. These cookies do not store any personal information about you. We use 2 forms of analytics supplied by Google and Bing.
The data is anonymized and sent to both Google and Bing to produce reports about website usage. These reports are then used to help improve the website.
You may view how Google and Bing keep your data safe on the following webpages:
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You may at anytime amend your cookie settings using your web browser to stop cookies from being used. Please view the instructions supplied with your browser to find out how to amend your cookie settings or you can visit the following web page to see how to disable or remove cookies from your device or computer. https://www.wikihow.com/Disable-Cookies
What We Provide
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Welcome Hamper (tea, milk, bread, eggs etc)
Cooked Breakfast (extra) Washing up liquid / sponge etc Bedding, Towels & Tea Towels Free Wi-Fi Heating & Electricity Complimentary Tesco/Asda home delivery acceptance |
Dogs stay for free!
Enclosed Garden On Site Walks Freezer storage for raw dog food Pet Sitting (extra) Use of an Extra Large Dog Crate Outdoor Dog Wash & Towels |
MEADOW COTTAGE,
SYNOD GANOL, SYNOD INN, CEREDIGION, SA44 6JE |
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